Return and Privacy policies

 

 

• The PDF downloads will work with all Windows and Mac.

• The two animated programs, Giggle Bunny’s Reading Lesson and the Giggle Bunny’s Storybook work only on Windows 7, 8 and 10.

• We used to have a Mac version, but Apple makes developing for the Mac very difficult. So we have suspended our Mac version.

• The Kindle version of the Reading Lesson (in full wonderful color) from Amazon will work on the iPad, if you have the Kindle App. It works very well on the iPad.

• You may re-download your purchased software (up to two times)  for a period of one year from the date of purchase.

• If it has been more than one year since purchase, we are unable to send you a new download. May we ask that you purchase a new copy of the software.

 

• We are unable to replace the CDs, as we are discontinuing these. When you purchase a set with CDs, you will also receive the latest download version of the software along with them.

 

• We usually upgrade our software each year, as operating systems requirements are changing continuously. As the software is already so low priced, we ask your understanding in this matter.

• The download for Windows is usually saved in your Downloads Folder. If for some reason you need to reinstall the program, please go to the executable version in your Downloads Folder. When replacing your computer, be sure to copy all your saved downloads to the new computer.

• We  accept returns for all books and physical products if mailed back within 30 days.

 

• Downloaded products are NOT RETURNABLE nor REFUNDABLE. Please make sure that you indeed want this product before purchasing. Nearly all our products have been available as downloads for over 15 years and work flawlessly.

 

• If you experience problems with running the software, please contact us and we will try to provide help to fix the issue.

 

• All book downloads are sold in pdf file type which allow home users to print as many copies as you like for your home use.

 

• Public and private schools, please ask for school use prices.

 

• Our animated programs do not connect to the INTERNET nor send any information back to us. We respect your privacy and our software contains no adware, malware, or spyware.

 

• We may occasionally (very infrequently) email you regarding your order, an upgrade or a new product. We do not bombard customers with emails and never have nor ever will sell or rent our customer list to anyone.

 

Reviews are the only way parents find out about our products. We are unable to advertise!

May we ask you to post a review of whatever product you have purchased on Amazon, or any of favorite blog. Send us a link of your review, and we will send you a coupon worth $25, good at our website.

 

January 2017