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Technical Support
Return Policy
About Us
May
we request that you contact us by email for faster response. We are a small company and unable answer the number of phone calls we
receive.
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Mountcastle Company
One Annabel Lane #214
San Ramon, CA 94583
(925) 838-4441
Fax (925) 476-1525
Email: mntcastle@earthlink.net
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Checking
on your order
We
ship by UPS ground for domestic orders and USMail Air or Surface for US
Military, overseas and Canadian orders. Please allow 7 business days from
when we sent you the email that your order has been shipped before checking
with us. Overseas shipments and military addresses may take as long as
30 days to reach you.
Ocassionally there may be a problem with delayed shipment or wrong items, but we want you to know that we will always take care of you. We are absolutely ethical and responsive.
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Helpful links, articles, and resources
Reciprocal links welcome when suitable.
Info
for resellers
We are happy to have you resell our products. Please email us.
Affiliate program
Please see shopping cart for details.
Help us
We don't advertise and rely on word of mouth. Your reviews at Amazon.com, BN.com, or Border.com are most welcome.
Link to us with a review of The Reading Lesson or Verbal Math, mention us on your own website, blog or on a board, and get a free eBook of your choice. (FaceBook, MySpace, social networking sites excluded.)
Add a YouTube video of your child doing Verbal Math and get a $100 gift certificate good at our website.
Above offers for a limited time only.
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